Q: If I submit a paper/panel do I have to attend the Conference?
A: Yes, only papers/panels of registered participants will be scheduled in the Scientific Program.
Q: I have submitted a paper/panel, when will I know if it has been accepted?
A: Only after all panels/papers have been reviewed by the Scientific Committee, notifications will be sent to the submitters (Early March 2020).
Q: How can I make changes to a paper/panel I have already submitted?
A: The submission form allows you to save your paper/panel as a draft and also to make changes to it until the deadline. After the deadline, if not submitted, drafts will be deleted and submitted papers/panels cannot be modified.
Q: If my paper is accepted, where will it be published?
A: Information will be available later.
Q: I am having trouble logging into the paper/panel submission system – my username/password is not working.
A: Please try one of the following options via the abstract submission page:
In case you are using “Internet Explorer”, please try another internet browser, e.g. “Google Chrome” or “Mozilla”. When you copy and paste your user name and password please make sure there is no extra space at the beginning or the end of them.
In case your password contains the letter “O” please make sure you do not type “0” (Zero) instead the letter “O”. Please note that the username or ID received when registering for the Meeting is different to the abstract submission. Please use the abstract submission username or “create new account”.
Q: I created a new account but did not receive my username?
A: Please note that the username is shown in the “Subject line” in the confirmation email received when setting up a new account.
Q: How do I register for the Conference?
A: In order to register for the conference, please click here.
Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.
Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. During the registration process insert the required billing address in the Invoice Address field – this information will appear on the invoice you receive by email when completing the registration process
Q: Can I register for the conference without paying?
A: Yes, but your registration will be confirmed only when full payment is received.
Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.
Q: Can I register onsite?
A: Yes. Onsite registration is available during the conference days. Onsite fees will apply.
Q: What do my registration fees include?
A: For full detailed entitlements, please check the registration page.
Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received, and registration is completed.
Q: How can I find out information about hotels and their rates for this conference?
A: Kenes International is offering conference participants specially reduced rates for various hotels around the conference venue. Information, pictures, location and rates are available on the hotel accommodation page.
Q: How can I book my room, and should I pay in advance?
A: To book a room, please book online. Please note that full payment is required upon booking.
Q: Will I receive a hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed, and the requested deposit is received.
Q: Can I book a hotel room without registering for the conference?
A: Yes. You can book your room without registering by clicking on the “Booking” button of your chosen hotel available on the website via the hotel accommodation pagе. If you need further assistance, please email the Hotel Accommodation Department.
Q: How can I book rooms for a group?
A: For group booking (10 rooms and more) please follow the link. Different payment and cancellation conditions apply.
Q: How do I apply for a visa to visit the Netherlands?
A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Netherlands Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.
Q: Where can I get an invitation letter for the Conference, so that I can apply for a visa?
A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process you will be able to generate an invitation letter, and you will also receive a confirmation email with a link to the invitation letter.
Q: Is it possible to send an official invitation letter directly to my local Netherlands Consulate?
A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.
Q: Where is the Conference taking place?
A: The Conference will take place at World Forum The Hague. For more information on the venue please visit the conference venue website.
Q: How do I get from the Airport to the Conference Venue?
A: For updated and detailed information on public transportation, please visit the official Airport website.
Q: Can you please send me details of public transport? Do you have a map of the city or area surrounding the venue?
A: For up-to-date tourist information including public transport information and maps, please visit the city’s official website.